Marketing Excellence Survey

MES Findings

Marketing Knowledge Varies more by Job Function than by Region

Job Function Africa Asia Europe No. Amer. Latin Amer. Global avg
Senior Mgmt. 1 1 1 1 4 1 1.5
Marketing Mgmt. 2 2 3 2 1 2 2.0
Planning/Business Dev. 7 3 2 3 2 5 3.7
Product Mgmt. 3 4 5 4 6 6 4.7
Business Professional 5 6 7 5 5 4 5.3
Marketing Professionals 8 5 4 6 3 7 5.5
Manufacturing Mgmt. 10 8 9 8 9 3 7.8
Sales Mgmt. 6 9 6 10 8 9 8.0
Marketing Comm. 9 7 8 9 7 8 8.0
Engineering and R&D 4 10 10 7 10 11 8.7
Customer Service 11 11 11 11 11 10 10.8

Worldwide Differences

  • The rank order of job functions based on Marketing Knowledge is very similar across regions of the world.
  • Senior Management, Marketing Management, and Planning/Business Development lead in marketing knowledge in most regions of the world.
  • Those in Sales Management, Engineering/R&D, Marketing Communications, and Customer Service generally rank much lower in marketing knowledge.